Lindarets Guarantee

Satisfaction

Our aim is to design and build the best products in any given category. This is why, if at any time during the first 110 days of ownership you feel that your Lindarets product isn't living up to that commitment, we ask you send them back and to tell us why. In exchange, we will refund 110% of your purchase price. This is because we want our products to be your first choice for special days- and if not to help us make them the first choice.

Quality 

If your Lindarets-branded product fails, please return it for a free replacement. Without hesitation. If you are getting so much enjoyment out of something that we have made that you somehow manage to wear it out, then we want to hear from you, give you a pat on the back, and send you back out with some fresh gear.

 

J. Guillem 100 Years Warranty

A J.Guillem frame is designed to last a lifetime. In fact, it’s designed to last several lifetimes. And we’re so confident in our own high standards of construction, and Titanium’s inherent indestructibility, that we’re prepared to guarantee our frames against defects in materials and workmanship for 100 years.

 

Product Returns

There's not much worse than being stuck with gear that doesn't meet your needs.  If you realize that your non-Lindarets purchase isn't going to work out, please contact us to initiate a return.  Please note:

  • Lindarets products:
    • New or used products may be returned within 110 days of shipment for a full refund of the product purchase price
  • Non-Lindarets Products: 
    • New, unused products may be returned within 110 days of shipment for a full refund of the product purchase price
    • So that we can help them find a new home, returned items must be in the original packaging with all tags included
    • For safety reasons, we cannot accept the return of installed, used, or modified bicycle components
  • Refunds will be issued in the original payment method within one week of return receipt
  • Return shipping is the responsibility of the purchaser. 
    • Please don't forget to insure your return- we can't be responsible for items lost or damaged in shipping

 

The Fine Print

Applies to products purchased from Lindarets.com · Guarantees are limited to original owner · Consequential or accidental damages excluded · All guarantees void upon product modification or use in unapproved applications · Branded apparel and collaborations are guaranteed for one year from the date of purchase · Cosmetic wear will be evaluated on a case-by-case basis · Return shipping is the responsibility of the purchaser · Please use responsibly

Lindarets bicycle parts and accessories are approved for nonmotorized use only. Use on motorized or electrified vehicles is not permitted.

Lindarets is a registered trademark of Lindarets LLC.  J.Guillem is a registered trademark of J. Guillem Bicycles.